Everything you need to know about working with us. Can't find an answer? Contact our team.
We are a China-based sourcing company that helps international businesses purchase products directly from Chinese manufacturers.
Our core services:
We are neither a factory nor a trader — we are your sourcing partner. Here's the difference:
| Factory | Trader | AVA GLOBAL | |
|---|---|---|---|
| Focus | Their own products | Their profit margin | Your success |
| Product Range | Limited | Wide but unverified | Wide & verified |
| Communication | Often poor English | Variable | Professional & fluent |
| Pricing | Factory price | High markup | Transparent commission |
Our specialty: Consumer Electronics
We also source: Apparel, gifts, luggage, furniture, drinkware, outdoor products, and more.
5 simple steps to get started:
No, it's not necessary.
No experience required. Many of our clients are first-time importers.
We provide full guidance on:
Yes, absolutely.
We encourage transparent, direct communication when it improves efficiency. You can:
Virtually any manufactured product from China. Common categories include:
Flexible — depends on the product and supplier.
Typical ranges:
| Standard products | 100–500 units |
| Custom/OEM products | 500–1,000 units |
| Private label | 1,000–5,000 units |
Timeline depends on product complexity:
| Standard products | 5–7 days |
| Custom products | 7–14 days |
| Complex/technical items | 14–21 days |
| Private label development | 21–30 days |
* Includes supplier research, vetting, quotation collection, and presentation of options.
We present 3–5 pre-vetted supplier options per product.
Each option includes:
Yes! We can work with:
Our 6-step verification process:
We implement a 3-stage quality assurance system:
Vet factories, verify capabilities, approve samples
Monitor progress, conduct inline inspections
Final inspection using AQL standards, photo/video documentation
We offer 4 types of inspections:
Verify raw materials, components, production readiness
Catch issues early while corrections are still easy
Final check using AQL sampling before goods leave factory
Ensure correct products are properly loaded & sealed
All inspections include detailed photo/video documentation and comprehensive reports.
Yes — and we strongly recommend it.
Sample details:
We take immediate action to protect your interests:
Resolution options:
We help source products with certifications or arrange testing for:
We arrange the best shipping method based on your needs:
DHL, FedEx, UPS
Fastest
Commercial airlines
Balanced
FCL / LCL
Most economical
China-Europe Express
Europe only
Our general recommendations:
| Shipment Size | Recommended |
|---|---|
| Under 100kg | Air Express |
| 100kg – 500kg | Air Freight |
| 500kg – 15 CBM | Sea LCL |
| Over 15 CBM | Sea FCL (Full Container) |
Full Container Load
Best for: Large orders (15+ CBM)
Less than Container Load
Best for: Small orders (1–15 CBM)
Yes — we provide comprehensive support:
China Export Side (we handle directly):
Your Country Import Side (we assist):
Yes — real-time tracking for all shipments.
What you receive:
Yes — we strongly recommend it for all shipments.
| Coverage | 100–110% of cargo value |
| Cost | Typically 0.3–0.5% of value |
| Protection | Loss, damage, theft |
We offer transparent, straightforward pricing:
Typically 3–8% of product value
Covers sourcing, vetting, negotiation, quality control, order management
$100–$300 per inspection (if applicable)
Depends on location & complexity
What's included (no extra charge):
We accept multiple secure payment methods:
Bank Transfer (T/T)
Most common
PayPal
For smaller amounts
Wise / Payoneer
Lower fees
Letter of Credit
Large orders
Standard payment terms for manufacturing orders:
Deposit
Before production
Balance
After QC, before shipping
Other options available:
No hidden costs from us. However, be aware of these standard import costs:
| Import Duties | Varies by product & country |
| VAT / GST / Sales Tax | Depends on your country |
| Customs Broker Fee | $50–$200 per shipment |
| Port Handling | $100–$500 (sea freight) |
| Local Delivery | Depends on location |
Absolutely — this is one of our core strengths.
How we get you better prices:
Typical savings: Our clients save 10–30% compared to prices they could get directly.
Add your brand to existing products
Custom-designed products
Yes — from concept to finished product.
Our OEM/ODM process:
Understand your vision, requirements & budget
Find manufacturers with right capabilities
Create drawings, 3D renders, technical specs
Create samples, iterate until perfect
Full-scale manufacturing with QC
MOQ varies significantly by product type and customization level:
| Customization Level | Typical MOQ |
|---|---|
| Logo/packaging only | 100–500 units |
| Color/material changes | 300–1,000 units |
| Design modifications | 500–2,000 units |
| Fully custom products | 1,000–5,000+ units |
IP protection is a top priority. Here's how we safeguard your designs:
We sign NDAs and ensure factories do too
Work only with reputable suppliers with good track records
You own all molds & tooling (clearly stated in contracts)
Share only necessary details with manufacturers
Timeline depends on complexity:
Our multi-layer approach minimizes this risk significantly:
Prevention (before shipping):
If issues still occur:
This is a major risk when sourcing directly — and why agents are valuable.
How we protect you:
Business license verification, factory visits, background checks
We work with suppliers we've used successfully before
Hold balance until goods are verified
We can visit suppliers and have legal recourse in China
You communicate with us in English — we handle all Chinese communication.
You
English
AVA GLOBAL
Bilingual Team
Factory
Chinese
Benefits of our translation:
We work across all time zones effectively:
China Time (CST): UTC+8
We have contingency plans for supply chain disruptions:
We maintain relationships with alternative factories
Can find new suppliers within days if needed
Your tooling contracts ensure you can retrieve molds
We keep all specs so new factories can replicate
CNY is the biggest disruption to China manufacturing. Here's what to expect:
How to plan around CNY:
Starting is easy — just 3 simple steps:
Fill out our contact form or email us with your product needs. Include as much detail as possible.
We'll review your needs and schedule a call to discuss your project, answer questions, and provide initial guidance.
Get a detailed proposal with supplier options, pricing, timelines, and clear next steps.
The more details you provide, the faster we can help. Ideally, share:
No cost, no obligation, no credit card required
What's included free:
Multiple ways to reach us — choose what works best for you:
zikki@avaglob.com — Best for detailed inquiries
+86 136 2831 2571 — Quick questions & updates
Our contact page — Structured inquiry form
Zoom/Google Meet — Schedule via email or form
Here's what to expect after you reach out:
Within 24 hours
Initial Response
We acknowledge your inquiry and ask any clarifying questions
Day 2–3
Consultation Call
30–60 min call to understand your needs in depth
Day 4–7
Research & Proposal
We research options and prepare a detailed proposal
Day 7–10
Proposal Review
Review call to discuss options and answer questions
Your Decision
Move Forward or Not
No pressure — take time to decide what's right for you
Can't find the answer you're looking for? Our team is here to help. Get personalized answers to your specific sourcing questions.
Average response time: Under 24 hours